How do you guarantee the quality of your products?
Our products undergo stringent quality checks from design to production, meeting industry standards and backed by ISO certification. Each step is carefully monitored to ensure superior quality and reliability.
Company Type: Are You a Manufacturer?
Yes, we are a manufacturer that integrates research and development, production, sales, and services all in one.
What are Patient Bedside Entertainment Terminals?
These interactive devices enhance the hospital experience by providing patients with entertainment, communication tools, and room controls. Features include access to TV, movies, music, patient information, and direct communication with medical staff.
How do they benefit healthcare facilities?
Our terminals improve patient comfort, streamline communication with medical staff, and reduce administrative burdens. They also facilitate easy access to hospital systems, enhancing overall efficiency.
How do these terminals enhance the patient experience?
They offer entertainment, easy access to health information, and comfort controls (e.g., lighting, temperature), helping patients feel more in control and relaxed during their stay.
Are the terminals customizable for different hospitals?
Yes, the terminals can be customized in terms of design, interface, content, and integration with existing hospital systems, such as EHR and room controls.
How do healthcare facilities integrate these terminals?
Our terminals seamlessly integrate with existing systems, including EHR, room control, and patient management systems.
What support is provided for the products?
We provide a comprehensive after-sales support to ensure our customers' satisfaction and the continued performance of our products. Our support services include:
-Technical Assistance: Our team is available to assist with any technical issues, troubleshooting, and product-related queries.
-Product Maintenance: We offer maintenance services to help keep your products in top condition over the long term.
-Software Updates: We provide regular software updates to ensure compatibility and security for your devices.
What is the lead time for orders?
- For sample units, the lead time is one week.
- For standard batch orders, the typical lead time is 4 to 6 weeks.
- Customized orders may require a longer lead time depending on the complexity of the modifications.
How to update the firmware?
Updating firmware is specific to the TV's model and serial number. Please contact our service department at
nancy@saintwaytech.com. Make sure to have the model and serial number of the TV ready before you contact.
